Shipping & Return

At SutiHastkala, we are dedicated to delivering your orders promptly and efficiently. We deliver across PAN India. Please review our shipping policy below:

1. Processing Time
   All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

2. Shipping Methods
   We offer various shipping options, including standard and expedited shipping. The available options and rates will be displayed at checkout.

3. Shipping Rates
   Shipping costs are calculated based on the selected shipping method and the weight of your order. Free shipping is available for orders above Rs. 2000.

4. Delivery Time
   Delivery times vary based on the shipping method chosen and the destination. Estimated delivery times will be provided at checkout. Please note that these are estimates and may vary due to factors beyond our control.

5. Tracking Your Order
   Once your order has shipped, you will receive a confirmation email with tracking information to monitor your shipment’s progress.

Return Policy

1. Return Window
   We offer a 7-day return policy. If you are unsatisfied with your purchase, you may return the item(s) within 7 days of receiving your order.

2. Return Conditions

   • Items must be unused, unwashed, and in original packaging with all tags intact.
   • Customized or sale items are non-returnable.

3. Return Shipping Charges
   Customers are responsible for return shipping charges. These costs will not be reimbursed.

4. Refund Process
   Once we receive the returned item(s) and verify their condition, the refund will be processed to your original payment method within 7-10 days.

For any queries, feel free to contact our customer support team. We are here to assist you!